Saddle up for a new e-scooter experience with the Ryder Electric Scooter. It’s comfortable, casual, swift—and quick to set up. Read on for instructions on how to ready your new ride.
Out-of-the-box assembly
Things you need to know
Pieces you’ll need:
The main bike frame
The seat
The basket
Tools you’ll need:
The small 2-bit Phillips-head screwdriver and Allen Key tool that’s included in the box
How long it will take:
20-30 minutes
Level of difficulty:
Easy
Step One: Unfold the handlebar
- Lower the kickstand and rest the bike on it so that it is standing upright.
- Gently raise the handlebar until the stem is completely vertical.
- Press the Stem Quick Release latch closed.
- Rotate the locking ring clockwise around the stem until the tab on the ring snaps into the designated space between the latch and the stem.
Safety double-check: Always use the locking ring to secure the latch closed. Never ride without the latch closed and the lock securing the latch.
If the tab on the locking ring is inserted correctly into the latch, you should not be able to pull the latch open.
Troubleshooting: If when rotating the locking ring, the tab does not align properly to slide into the space behind the latch, use some force to push the tab slightly up or down to line it up with the space.
For future use: To fold down the handlebar, reverse the process. First, rotate the locking ring counterclockwise until the tab on the ring emerges from behind the stem quick release latch. Then, pull the latch away from the stem to open it and gently lower the handlebar down towards the wheel at the hinge point.
Step Two: Attaching the seat
- Locate the seat insertion point on the frame.
- Pull open the lever on the seat clamp at that insertion point.
- Widen the clamp opening by twisting the knob on the opposite side of the clamp from the lever counterclockwise.
- Grab the seat and hold it in position above the seat insertion point so that
- The seat post is underneath the seat
- The seat (saddle) is aligned with the bike frame with the narrow part of the saddle at the front and the wide part of the saddle at the back.
- Insert the seat post into the seat insertion point and slide the post further down into the stem tube until the minimum insertion mark on the seat post is no longer visible. Continue pushing the seat down until you have reached the desired seat height.
- While holding the seat at the desired height and aligned with the frame, twist the knob on the seat clamp clockwise to tighten the clamp around the seat post.
- Push the lever on the seat clamp closed.
Troubleshooting: If you cannot push the clamp lever closed, you have over-tightened the knob. Twist the knob one-quarter turn counterclockwise and then try closing the lever again. Repeat in one-quarter turn increments if necessary until you are able to close the lever.
Safety double-check: Always close the clamp lever before riding. Never ride with the clamp loose or the lever in the open position.
Troubleshooting: If your seat slides down when you sit on it, the clamp is loose and needs to be tightened. Open the clamp lever and rotate the clamp knob clockwise until it hugs the seat post. Then re-close the clamp lever.
Step Three: Attaching the basket
- Using the Allen Key tip of the small 2-bit tool, loosen the 4 bolts on the bracket of the bike frame above the rear fender by turning them counterclockwise.
- Using your fingers, twist the bolt counterclockwise to remove it from the bracket. Set the bolt and washer aside.
- Repeat with the other 3 bolt/washer combos on the bracket.
- Hold the basket above the rear fender so that it is upright and the end of the basket with 4 holes is facing the bracket. Align the holes in the basket with the holes in the bracket.
- While holding the basket in place with one hand, use the other hand to insert one bolt and washer through one set of aligned holes.
- Gently twist the bolt clockwise.
- Repeat with the other 3 bolts and washers.
- After all 4 bolts and washers are attached, use the same Allen key to tighten each bolt by turning each bolt counterclockwise.
Troubleshooting: If turning the bolt with the Allen key does not tighten the bolt, the nut on the opposite side of the bracket could also be turning. Use one hand to hold the nut steady while you twist the bolt clockwise (tighter) into the nut.
Helpful hint: Always insert all four bolts through the holes and into the nuts before fully tightening any of the bolts.
Safety double-check: Always check that the bolts are tight and the basket is secure before riding. Keep basket carrying contents under 33 pounds.
Pre-ride adjustments
Tools you’ll need:
The small 2-bit Phillips-head screwdriver and Allen Key tool that’s included in the box
The large 2-bit Phillips-head screwdriver and Allen Key tool that’s included in the box
How long it will take:
10 minutes
Level of difficulty:
Easy
Adjusting the handlebar
If the handbrakes are too high or too low on the handlebar to grab easily while holding on, the handlebar can be rotated forward to lower them or backwards to raise them. Note that this will also affect the angle and height of other handlebar elements.
- Use the Allen key tip on the large 2-bit tool to slightly loosen the bolt on the underside of the handlebar clamp by turning the bolt counterclockwise. Do not remove the bolt completely.
- Open the clamp by lifting the lever on the top side of the clamp up.
- With the handlebar resting in the clamp, gently rotate it forwards or backwards until the handbrakes reach the desired height.
Helpful hint: Note that the handlebar can only be rotated forward slightly, as it is limited in rotation by the location of the electrical wires connecting the handlebar components to the bike’s main electrical system.
Safety double-check: Do not over-rotate the handlebar towards you. Doing so may cause the electrical wires that control the handlebar components to pull out of the handlebar stem. - While holding the handlebar in the desired position, use the same Allen key to tighten the bolt on the underside of the clamp by turning it clockwise.
- Close the clamp lever.
Troubleshooting: If you cannot push the clamp lever closed, you have over-tightened the bolt. Turn the bolt one-quarter turn counterclockwise and then try closing the lever again. Repeat in one-quarter turn increments if necessary until you are able to close the lever.
Securing the bell
If the bell is not secure on the handlebar, its clamp may need tightening.
- Using the screwdriver tip of the large 2-bit tool, loosen the screw on the bell clamp slightly by turning it counterclockwise.
- Rotate the bell clamp around the handlebar until the bell is in the desired position.
Helpful hint: Position the bell so that its ring tab can easily be flicked with your left-hand thumb while you are holding onto the handlebar. - While holding the bell in the desired position with one hand, use the other hand to retighten the screw on the clamp by turning it clockwise with the same screwdriver tip.
Adjusting the headlight
During shipping and transit, the headlight may need adjusting so that it is angled properly to assist with visibility of the road ahead.
- Press the headlight to tilt it upwards or downwards until it is at the desired angle.
Shining it up
Keep your Ryder looking good and riding smoothly from the beginning by giving it a good clean-up now and then.
E-scooter ownership
Helpful support articles for e-scooter riding and care: